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Certificate in Customer Service


Adult Enrichment / Online Certificates & Courses -
Online Certificates Summer 2024

Session 1 (Winter): Beginning of February
Session 2: (Spring): Beginning of April
Session 3: (Summer): Beginning of June
Session 4: (Fall): Beginning of September
No class sessions offered in December and January.

This is a two month online certificate program available to you at your convenience during the two month duration. You will be emailed a certificate of completion upon finishing the course.

Customer service is now essential for business and all work organizations. With the increase of technology, human interaction with customers becomes all the more important. Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success.

Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization’s success. You will also take away some extraordinary customer service techniques you won’t find anywhere else.

An invitation into the classroom will be emailed to each student the Thursday before the course begins. That invitation will arrive from the email address: teacher@ugotclass.org. Students accept the invitation, and from there they will be able to create a password. Their login will be their email address. Once students have created a login, their classroom will be listed in their student profile.

CEUs/ILUs: 3.2
Length (in hours): 32

Frequently Asked Questions

BSFN08

$ 245.00
2 courses